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Service quality control

Once a month, collect feedback from a group of recent clients and track service quality over time.

Client groupsFormsGroup messagesForm submissions

Step by step

Measuring and improving service quality.

1

Create a group of clients who used the service in the last 30 days

Client groups
2

Create a feedback survey (rating 1-5, free text)

Form builder
3

Send the survey to the entire group, clients fill it out with one click from the message

Group messages
4

Track who completed the survey and analyze results

Form submissions

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