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Post-treatment satisfaction tracking

After every visit, automatically send a short survey and catch dissatisfaction early before it becomes a problem.

FormsAutomationClient portalForm submissions

Step by step

Showing care for clients and early problem detection.

1

Create a short feedback form (rating + comment)

Form builder
2

Add to automation that sends 2-24 hours after the appointment

Automation templates
3

Client opens form with one click from SMS or email, no login required

Form management
4

All forms and responses remain accessible to the client on the portal

Client portal
5

Review results and respond to negative feedback

Form submissions

Related solutions

Service quality control

Once a month, collect feedback from a group of recent clients and track service quality over time.

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Reducing no-shows

Reduce no-shows with automatic reminders and attendance confirmation forms sent before the appointment.

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Reactivating inactive clients

Identify clients who haven't visited in over 3 months and invite them back with a personalized offer.

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